Our Policies and Procedures
At Arts for Survival CIC, we are committed to operating in a transparent and ethical manner. We have established a comprehensive set of policies and procedures to guide our operations and ensure accountability. These policies cover a wide range of areas, including:
Privacy Statement Policy
Arts for Survival is sturdily committed to protecting personal data. In our privacy statement we have the description of why and how we collect and use personal data and it also provides information about individuals’ rights.
Also, this Privacy Policy sets out the data processing practices carried out by the Internet
and any other electronic communications networks by Arts for Survival Community Interest Company.
It applies to personal data provided to us, both by individuals themselves or by others.
We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.
Arts for Survival (and “we”, “us”, or “our”) the Community Interest Company by guarantee
registered in England under registration no. 10690506 and with its registration address at 24 Chalbury Close Poole BH17 8BS that:
If you have any requests concerning your personal information or any queries about these practices, please contact our administrative team via [email protected].
Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998 which is now replaced by the General Data Protection Regulation (GDPR) came into effect on May 25, 2018.
What is personal data?
Personal data is any information relating to an identified or identifiable living person. When
“you” or “your” are used in this statement, we are referring to the relevant individual who is
the subject of the personal data. Arts for Survival processes personal data for numerous
purposes, and the means of collection, lawful basis of processing, use, disclosure, and
retention periods for each purpose may differ.
When collecting and using personal data, our policy is to be transparent about why and how
we process personal data.
Information collected
We collect information from award nominations, tickets purchase through our website or ticketing
websites, membership, visitors to Arts for Survival ’s websites where online forms are provided.
We collect your details when you email us with an enquiry.
We also collect information about the transactions you undertake through this site and linked
fundraising sites used by Arts for Survival (including Go funding, Eventbrite).
Use of personal information
We process personal information collected via this website for the purposes of:
• Improving contact details with event attendance, donors and supporters
• Providing information about products and services
• Personal details of volunteers through recruitment process
• Administering, managing and developing our businesses and services
• Providing and personalising our services
• Dealing with your enquiries and requests
• Administering orders and accounts relating to our suppliers or customers
• Administering membership records
• Fundraising
• Providing reservation or booking services
Data Capture Information
We will send you information according to the preferences you submitted via our online contact
form, nomination form, ticket purchase form [does these need to be altered? -
http://artsforsurvival.co.uk/index.php/nomination/]. If you would like to change these preferences
at any point, please email us at [email protected], or call us on
07960725517. Alternatively, you can also write to us at Data protection lead, Arts for Survival CIC,
24 Chalbury Close, Poole, BH17 8BS.
Making a Complaint
We take our promise to you very seriously and pride ourselves on working with you openly, honestly
and respectfully. We hope that you won’t ever need to, but if you do want to complain about our
use of personal data, please send an email with the details of your complaint to Data protection lead
, [email protected] We will look into and respond to any complaints wreceive.
It is within your rights to lodge a complaint with the Information Commissioner's Office (“ICO”) is the UK data protection regulator/supervisory authority. For further information on your rights and how to complain to the ICO, please refer to the ICO website. https://ico.org.uk/your-datamatters/raising-concerns/
Donors
We promise not to contact people unless they have expressed an interest in our work, for example by donating. We will act quickly on any requests to end contact or get in touch less frequently or in a different way. If you are registered on the Telephone Preference Service, we will only call you with your explicit permission. We will never sell your data.
Marketing
Please be inform that your information may be used to send you details of those
nominations, events, products or services from the Arts for survival (including Arts for
survival projects) that we offer that we have identified as likely to be of interest to you. This
will be in accordance with the preferences that you indicated when you completed your
consent to be contacted in response to our email and mail process for existing and new
supporters and via online forms, including Go funding.
If at any point you would like to opt-out of receiving communications from us, or would like
to change the channels (such as email or post) that we use to contact you, please contact in
writing via emailing the data protection lead at [email protected]
or by writing to Data protection lead, Arts for Survival C.I.C, 24 Chalbury Close, POOLE, BH17
8BS .
How do we keep your information secure?
All your personal information is held securely in accordance with the Data Protection Act,
1998. (this will change)
If you contact us electronically, by email or from our website, we cannot guarantee your
information remains private whilst it is in transit across the internet.
Disclosures
We will not share your data with third parties unless we are obliged to disclose personal
data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation,
safeguarding and criminal investigation, or we have your consent.
Other websites
Our website may contain links to other websites that are outside our control and are not
covered by this Privacy Policy. If you access other sites using the links provided, the
operators of these sites may collect information from you that will be used by them in
accordance with their privacy policy, which may differ from ours.
Subject access requests
You have the right to see what personal data we hold about you. To obtain a copy of the
personal information we hold about you, please write to us at
[email protected] or by writing to Data protection lead, Arts for
Survival C.I.C, 24 Chalbury Close, POOLE, BH17 8BS .Please note that we reserve the right to
charge a fee of up to £10 for any such request.
Use of cookies
Our websites generally do not use cookies. At current The Arts for Survival site has no
cookie to collect Google Analytics data.
Amendments
Please note that this privacy policy is subject to change from time to time.
Equality and Diversity PolicyEquality and Diversity Policy
Arts for Survival CIC is dedicated to encouraging a supportive and inclusive culture amongst
the whole workforce. It is within our best interest to promote diversity and eliminate
discrimination in the workplace.
Our aim is to ensure that all employees, volunteers and job applicants are given equal
opportunity and that our organisation is representative of all sections of society.
Each employee or volunteer will be respected and valued and able to give their best as a result.
This policy reinforces our commitment to providing equality and fairness to all in our
employment and not provide less favourable facilities or treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, ethnic origin, colour, nationality, national origin, religion or belief, or sex and sexual
orientation. We are opposed to all forms of unlawful and unfair discrimination.
All employees, no matter whether they are part-time, full-time, or temporary, will be treated fairly and with respect.
When Arts for Survival CIC selects candidates for employment, promotion, training, or any other benefit, it will be on the basis of their aptitude and ability.
All employees will be given help and encouragement to develop their full potential and utilise their unique talents. Therefore, the skills and resources of our organisation will be
fully utilised, and we will maximise the efficiency of our whole workforce.
Arts for Survival CIC commitments:
o To create an environment in which individual differences and the
contributions of all team members are recognised and valued.
o To create a working environment that promotes dignity and respect for every
employee.
o To not tolerate any form of intimidation, bullying, or harassment, and to
discipline those that breach this policy.
o To make training, development, and progression opportunities available to all
staff.
o To promote equality in the workplace, which Arts for Survival CIC believes is
good management practice and makes sound business sense.
o To encourage anyone who feels they have been subject to discrimination to
raise their concerns so we can apply corrective measures.
o To encourage employees to treat everyone with dignity and respect.
o To regularly review all our employment practices and procedures so that
fairness is maintained at all times.
Arts for Survival CIC will inform all employees and volunteers that an equality and diversity
policy is in operation and that they are obligated to comply with its requirements and
promote fairness in the workplace.
The policy will also be drawn to the attention of funding agencies, stakeholders, customers,
learners, and job applicants.
Our policy will be monitored and reviewed annually to ensure that equality and diversity is
continually promoted in the workplace.
The equality policy is fully supported by senior management.
Details of the organisation’s grievance and disciplinary policies and procedures can be found
by emailing [email protected].
OUR STRATEGIES