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Policies & Procedures

Policies  & Procedures

Our Policies and Procedures

At Arts for Survival CIC, we are committed to operating in a transparent and ethical manner. We have established a comprehensive set of policies and procedures to guide our operations and ensure accountability. 

These policies cover a wide range of areas, including:

  • Governance and Leadership: Our policies outline the roles and responsibilities of our board of trustees, management team, members and volunteers.
  • Financial Management: We have robust financial policies in place to ensure the effective management of our resources.
  • Fundraising and Grants: Our fundraising policies ensure that we adhere to ethical standards and comply with all relevant regulations.
  • Equal Opportunities and Diversity: We are committed to creating a welcoming and inclusive environment for all. Our policies promote equality and diversity within our organisation.
  • Data Protection and Privacy: We take data privacy seriously and have policies in place to protect the personal information of our members, volunteers, and stakeholders.
  • Health and Safety: We prioritise the health and safety of our members, volunteers, and visitors. Our policies ensure that we maintain a safe working environment.
  • Safeguarding Policy Statement

Arts for Survival C.I.C is committed to providing a safe and supportive environment for all individuals involved in our activities, including:

  • Participants: Children, young people, and adults who engage in our arts programs.
  • Staff: Employees, volunteers, and contractors.
  • Visitors: Anyone who comes into contact with our organisation.

This policy outlines our commitment to safeguarding the well-being of all individuals and preventing abuse and exploitation. We recognise our responsibility to:

  • Create and maintain a safe and inclusive environment: Free from all forms of abuse, including physical, emotional, sexual, and financial abuse, as well as neglect and discrimination.
  • Promote the rights and well-being of all individuals: Ensuring their voices are heard and their needs are met with respect and dignity.
  • Comply with all relevant legislation and guidance: Including the Children Act 1989, the Care Act 2014, and relevant safeguarding guidance.
  • Provide appropriate training and support: For all staff and volunteers in recognising and responding to safeguarding concerns.
  • Establish clear reporting procedures: For any concerns or suspicions of abuse.

This policy will be regularly reviewed and updated to ensure its effectiveness and compliance with best practice.


Privacy Statement Policy

Arts for Survival is sturdily committed to protecting personal data. In our privacy statement we have the description of why and how we collect and use personal data and it also provides information about individuals’ rights.

Also, this Privacy Policy sets out the data processing practices carried out by the Internet

and any other electronic communications networks by Arts for Survival Community Interest Company.


It applies to personal data provided to us, both by individuals themselves or by others. 

We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.

Arts for Survival (and “we”, “us”, or “our”) the Community Interest Company by guarantee

registered in England under registration no. 10690506 and with its registration address at 24 Chalbury Close Poole BH17 8BS that:

If you have any requests concerning your personal information or any queries about these practices, please contact our administrative team via [email protected]

Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998 which is now replaced by the General Data Protection Regulation (GDPR) came into effect on May 25, 2018.

What is personal data?

Personal data is any information relating to an identified or identifiable living person. When

“you” or “your” are used in this statement, we are referring to the relevant individual who is

the subject of the personal data. Arts for Survival processes personal data for numerous

purposes, and the means of collection, lawful basis of processing, use, disclosure, and

retention periods for each purpose may differ.

When collecting and using personal data, our policy is to be transparent about why and how

we process personal data.

Information collected

We collect information from award nominations, tickets purchase through our website or ticketing

websites, membership, visitors to Arts for Survival ’s websites where online forms are provided. 

We collect your details when you email us with an enquiry.

We also collect information about the transactions you undertake through this site and linked

fundraising sites used by Arts for Survival (including Go funding, Eventbrite).

Use of personal information

We process personal information collected via this website for the purposes of:

• Improving contact details with event attendance, donors and supporters

• Providing information about products and services

• Personal details of volunteers through recruitment process

• Administering, managing and developing our businesses and services

• Providing and personalising our services

• Dealing with your enquiries and requests

• Administering orders and accounts relating to our suppliers or customers

• Administering membership records

• Fundraising

• Providing reservation or booking services

Data Capture Information

We will send you information according to the preferences you submitted via our online contact

form, nomination form, ticket purchase form [does these need to be altered? -

http://artsforsurvival.co.uk/index.php/nomination/]. If you would like to change these preferences

at any point, please email us at [email protected], or call us on

07960725517. Alternatively, you can also write to us at Data protection lead, Arts for Survival CIC,

24 Chalbury Close, Poole, BH17 8BS.

Making a Complaint

We take our promise to you very seriously and pride ourselves on working with you openly, honestly

and respectfully. We hope that you won’t ever need to, but if you do want to complain about our

use of personal data, please send an email with the details of your complaint to Data protection lead

, [email protected] We will look into and respond to any complaints wreceive.

It is within your rights to lodge a complaint with the Information Commissioner's Office (“ICO”) is the UK data protection regulator/supervisory authority. For further information on your rights and how to complain to the ICO, please refer to the ICO website. https://ico.org.uk/your-datamatters/raising-concerns/

Donors

We promise not to contact people unless they have expressed an interest in our work, for example by donating. We will act quickly on any requests to end contact or get in touch less frequently or in a different way. If you are registered on the Telephone Preference Service, we will only call you with your explicit permission. We will never sell your data.

Marketing

Please be inform that your information may be used to send you details of those

nominations, events, products or services from the Arts for survival (including Arts for

survival projects) that we offer that we have identified as likely to be of interest to you. This

will be in accordance with the preferences that you indicated when you completed your

consent to be contacted in response to our email and mail process for existing and new

supporters and via online forms, including Go funding.

If at any point you would like to opt-out of receiving communications from us, or would like

to change the channels (such as email or post) that we use to contact you, please contact in

writing via emailing the data protection lead at [email protected]

or by writing to Data protection lead, Arts for Survival C.I.C, 24 Chalbury Close, POOLE, BH17

8BS .

How do we keep your information secure?

All your personal information is held securely in accordance with the Data Protection Act,

1998. (this will change)

If you contact us electronically, by email or from our website, we cannot guarantee your

information remains private whilst it is in transit across the internet.

Disclosures

We will not share your data with third parties unless we are obliged to disclose personal

data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation,

safeguarding and criminal investigation, or we have your consent.

Other websites

Our website may contain links to other websites that are outside our control and are not

covered by this Privacy Policy. If you access other sites using the links provided, the

operators of these sites may collect information from you that will be used by them in

accordance with their privacy policy, which may differ from ours.

Subject access requests

You have the right to see what personal data we hold about you. To obtain a copy of the

personal information we hold about you, please write to us at

[email protected] or by writing to Data protection lead, Arts for

Survival C.I.C, 24 Chalbury Close, POOLE, BH17 8BS .Please note that we reserve the right to

charge a fee of up to £10 for any such request. 

Use of cookies

Our websites generally do not use cookies. At current The Arts for Survival site has no

cookie to collect Google Analytics data.

Amendments

Please note that this privacy policy is subject to change from time to time. 







Equality and Diversity PolicyEquality and Diversity Policy

Arts for Survival CIC is dedicated to encouraging a supportive and inclusive culture amongst

the whole workforce. It is within our best interest to promote diversity and eliminate

discrimination in the workplace.

Our aim is to ensure that all employees, volunteers and job applicants are given equal

opportunity and that our organisation is representative of all sections of society.

Each employee or volunteer will be respected and valued and able to give their best as a result.

This policy reinforces our commitment to providing equality and fairness to all in our

employment and not provide less favourable facilities or treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, ethnic origin, colour, nationality, national origin, religion or belief, or sex and sexual

orientation. We are opposed to all forms of unlawful and unfair discrimination.

All employees, no matter whether they are part-time, full-time, or temporary, will be treated fairly and with respect.

When Arts for Survival CIC selects candidates for employment, promotion, training, or any other benefit, it will be on the basis of their aptitude and ability.

All employees will be given help and encouragement to develop their full potential and utilise their unique talents. Therefore, the skills and resources of our organisation will be

fully utilised, and we will maximise the efficiency of our whole workforce.

Arts for Survival CIC commitments:

o To create an environment in which individual differences and the

contributions of all team members are recognised and valued.

o To create a working environment that promotes dignity and respect for every

employee.

o To not tolerate any form of intimidation, bullying, or harassment, and to

discipline those that breach this policy. 

o To make training, development, and progression opportunities available to all

staff.

o To promote equality in the workplace, which Arts for Survival CIC believes is

good management practice and makes sound business sense.

o To encourage anyone who feels they have been subject to discrimination to

raise their concerns so we can apply corrective measures.

o To encourage employees to treat everyone with dignity and respect.

o To regularly review all our employment practices and procedures so that

fairness is maintained at all times.

Arts for Survival CIC will inform all employees and volunteers that an equality and diversity

policy is in operation and that they are obligated to comply with its requirements and

promote fairness in the workplace.

The policy will also be drawn to the attention of funding agencies, stakeholders, customers,

learners, and job applicants.

Our policy will be monitored and reviewed annually to ensure that equality and diversity is

continually promoted in the workplace.

The equality policy is fully supported by senior management.

Details of the organisation’s grievance and disciplinary policies and procedures can be found

by emailing [email protected]


OUR STRATEGIES

  • Fundraising Strategy Statement

Arts for Survival C.I.C Fundraising Strategy Statement

Vision: To ensure the long-term sustainability of Arts for Survival C.I.C and maximise our impact on the lives of participants.

Mission: To develop and implement a diverse and sustainable fundraising strategy that secures the financial resources necessary to deliver high-quality arts programs and achieve our organisational goals.

Core Principles:

  • Transparency and Accountability: All fundraising activities will be conducted with transparency and accountability to donors, participants, and the wider community.
  • Donor-Centric Approach: We will cultivate meaningful relationships with donors, understanding and respecting their motivations and philanthropic interests.
  • Ethical Fundraising: We will adhere to the highest ethical standards in all fundraising activities, ensuring compliance with relevant regulations and best practices.
  • Innovation and Creativity: We will explore innovative and creative fundraising approaches to maximise our reach and diversify our revenue streams.
  • Sustainability: We will strive to build a sustainable fundraising model that ensures long-term financial stability for the organisation.

Key Objectives:

  • Diversify Revenue Streams:Increase individual giving through various channels (e.g., online donations, direct mail, events).
    Secure grant funding from trusts, foundations, and government agencies.
    Explore corporate partnerships and sponsorship opportunities.
    Generate income through social enterprises (e.g., workshops, merchandise sales).
  • Build Strong Donor Relationships: Cultivate and steward relationships with existing donors.
    Identify and engage new donor prospects.
    Communicate effectively with donors about the impact of their support.
    Recognise and acknowledge donor contributions.
  • Enhance Fundraising Capacity:Develop and implement a robust fundraising plan with clear targets and timelines.
    Invest in fundraising training and development for staff and volunteers.
    Utilise technology effectively to streamline fundraising processes.
  • Promote Brand Awareness:Increase public awareness of Arts for Survival C.I.C and its mission.
  • Leverage social media and other digital platforms to engage with potential donors.
    Collaborate with local media and community partners to promote fundraising initiatives.

Success Metrics:

  • Increase in total revenue year-over-year.
  • Growth in the number of individual donors.
  • Successful grant applications and funding secured.
  • High donor satisfaction and retention rates.
  • Positive public perception of Arts for Survival C.I.C.
  • Marketing Strategy Statement

Marketing Strategy Statement

Vision: To enhance the visibility and reach of Arts for Survival C.I.C, fostering a strong brand image and attracting a diverse audience to our programs.

Mission: To develop and execute a comprehensive marketing strategy that effectively communicates the value and impact of our arts programs, engages target audiences, and drives sustainable growth for the organisation.

Core Principles:

  • Authenticity and Transparency: Communicate honestly and authentically about our mission, values, and impact.
  • Audience Focus: Understand and address the needs and interests of our target audiences.
  • Creative and Engaging Communication: Utilize innovative and engaging marketing channels to deliver compelling messages.
  • Data-Driven Approach: Track and analyse marketing performance to measure effectiveness and make data-informed decisions.
  • Collaboration and Partnerships: Leverage partnerships with other organisations to expand reach and amplify our message.

Key Objectives:

  • Increase Brand Awareness:Enhance public recognition and understanding of Arts for Survival C.I.C and its mission.
    Build a strong online presence through social media, website, and other digital channels.
    Leverage local media and community partnerships to raise awareness.
  • Attract New Participants:Reach and engage target audiences through targeted marketing campaigns.
    Develop compelling messaging that highlights the benefits of participation in our programs.
    Create accessible and inclusive marketing materials.
  • Build Strong Community Relationships:Foster positive relationships with key stakeholders, including participants, donors, volunteers, and community partners.
    Engage in community outreach activities to build awareness and support.
  • Promote the Value of Arts:Communicate the social, emotional, and educational benefits of arts participation.
    Showcase the positive impact of our programs on participants and the wider community.

Marketing Channels:

  • Digital Marketing: Social media, website, email marketing, online advertising.
  • Public Relations: Press releases, media outreach, community events.
  • Community Engagement: Workshops, demonstrations, volunteer opportunities.
  • Partnerships: Collaborations with local schools, community centers, and other arts organisations.
  • Print and Traditional Media: Local newspapers, flyers, posters.

Success Metrics:

  • Increase in website traffic and social media engagement.
  • Growth in program enrollment and participant numbers.
  • Positive media coverage and public relations.
  • Improved brand recognition and public perception.
  • Increased donations and fundraising revenue.